Preparing For The High Season in The Tour Operations Business
Preparing for the high season in tour operations today. In this video, we give you key takeaways on how to prepare so well for the upcoming busy season in tour operations. The coming months, June -October, will require the full commitment to your customers and service delivery. It will be filled with lots of business opportunities, including last-minute arrangements.
Key takeaways in preparing for the high season in tour operations
1. Have adequate staff. Bring in additional staff to handle increased demand where applicable
2. Ensure all logistical capacity is in place. These can include guide books, travel maps, guest handout gifts, vehicle stickers for branding, tyre covers, guides’ uniforms, etc.
3. Energizing your marketing department. Ensuring that they are greatly funded to tap into the available and increased demand during this period.
4. Emergency planning. Rehearse procedure on how to handle emergencies, handling complaints, settling refunds, and increasing flexibility during the busy season.
5. Adapting to new and advanced technologies. Especially AI-powered, itinerary-building software, costing software, invoicing, and securing payment faster and easier from customers.
By preparing for a busy season in advance, tour operators can ensure a smooth and successful operation, providing excellent customer experiences, and maximizing revenue.
